May 8, 2016

By: 
Rachel Strella

How to Handle Requests for Your Time

time

As your business grows, so do the requests for your time.

People may want to pick your brain, meet for coffee, ask for advice, request an introduction, invite you to an event, or want “just a few minutes” to talk through something.

Individually, many of those requests seem harmless.

Collectively, they can consume a significant amount of time.

That does not mean the answer should always be no. It does mean your time deserves the same kind of thought you give any other business resource.

Not every request deserves the same response

Some conversations are genuinely worthwhile.

They may strengthen an important relationship, lead to a meaningful opportunity, help someone you care about, or simply be something you want to do.

Others are less clear.

The challenge is learning to distinguish between requests that are worth your time and requests you are accepting out of habit, guilt, or discomfort with saying no.

That distinction becomes especially important when your calendar is already full.

Consider the real cost of saying yes

A 30-minute conversation is rarely only 30 minutes.

There may be scheduling, preparation, travel, follow-up, or the interruption to whatever you were working on before the meeting.

That does not make the request unreasonable. It simply means the real cost is often larger than it appears.

I have found it helpful to ask whether the conversation needs to happen live at all. Sometimes a short email, a shared resource, or a more focused exchange can accomplish the same thing with less time on both sides.

Create boundaries before you need them

It is much easier to handle these requests when you have already decided what kinds of conversations you are generally willing to make time for.

Maybe you reserve certain hours for meetings. Maybe you limit introductory calls. Maybe you have a paid consulting option for requests that require deeper advice.

The exact boundary matters less than having one.

Without a clear standard, every request becomes a new decision, and it is easy for your schedule to fill with things that were never priorities.

You can be generous without being endlessly available

I do not think protecting your time requires becoming rigid or transactional.

There are times when helping someone is simply the right thing to do.

But generosity works better when it is intentional. If every request receives the same level of access, it becomes harder to give your best attention to the people and work that matter most.

Sometimes the right response is yes.

Sometimes it is no.

Sometimes it is, “I can’t meet, but here’s something that may help.”

Being thoughtful about that does not make you unhelpful. It makes the help you do offer more sustainable.

I still think the hardest part of these situations is not scheduling. It is deciding what deserves your time in the first place.

That is a judgment call, and like most judgment calls, it gets clearer with experience.

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5 comments on “How to Handle Requests for Your Time”

  1. Thanks for posting this, Rachel. The "paid" options are a great idea. As someone who makes a living as a consultant, I am always amazed that people always ask for free advice! The other two I have done but with much guilt, so I'm relieved to hear I'm not the only one.

    Biggest takeaway for me, though, was realizing that as a blogger, I do try to provide content of value. In other words - free advice. So that's sometimes another way to respond to these requests - read my posts!

  2. Hi Chris -

    You make a FANTASTIC point! I giveaway 'free advice' on my blog, each week, as well. And I often share my posts as responses to certain questions. That should be the fourth bullet! Thanks for reminding me of this!

    Rachel

  3. Rachel:

    I ref. to the segment in my podcast show on the Trader Principle and how I want to get paid in real money, i.e., silver.

    Have you read No, You Can't Pick My Brain, It Costs by Adrienne D. Graham?

  4. I've never heard of the book, but I must check it out! Thanks for your loyal readership!

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