Tag: Social Media Manager

August 11, 2013
Social Media Management: 4 Necessary, but Nagging Tasks!

  Ever have those small, detailed tasks that drive you nuts? Imagine being a social media manager! We are inundated with details that absolutely must be error-free.  In an effort to have some fun – and maybe vent just a little – we thought we would write about a few of our top ‘nagging’ tasks! […]

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August 6, 2013
How to Negotiate What You’re Worth as a Professional Services Provider

By Dawn Mentzer Many service-based professionals think long and hard about determining their pricing. It’s no walk in the park to take all things into consideration and set rates that are fair both to your clients AND to you. It takes a lot of time and a lot of number crunching to arrive at pricing […]

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July 21, 2013
Social Media for Customer Service: Local Pizza Place Responds Well to Facebook Complaint

I’m not one to often complain on social media. Chronic whiners tend to damage their own credibility and cause people to eventually tune them out. There are times, though, when I feel like it’s warranted. My litmus test for this: if I want to prevent a bad experience from happening to others. Such was the […]

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May 5, 2013
5 Things That Surprised Me About Being a Social Media Manager

I’m fairly new to the whole social media management scene.  I can update a Facebook status, share a meme, and tweet with the best of them, but believe me when I say, these things are just the tip of the iceberg when it comes to managing social media for various clients.  It involves so much […]

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April 28, 2013
Social Media in Healthcare

Social media in highly-regulated industries is a hot topic – and healthcare is no exception.  The healthcare industry encompasses a wide variety of specialties, making it even more difficult to draw concrete conclusions on the specific use and scope of social media. The unique challenges – and opportunities – available to healthcare professionals via social […]

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November 25, 2012
Think You Can't Make Your Brand Exciting? Meet Justin Leader from Special Risk!

Every other month, we interview one of our management clients to ask them about their experience in social media. This month, we are delighted to interview, Justin Leader of Special Risk Insurance Services, Inc. Be sure to connect with Justin on LinkedIn and follow Special Risk on Twitter. Justin, tell us about your business, your […]

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September 16, 2012
“Outsourcing Social Media Gives Us More Time to Focus on Our Patients,” Says Client!

Every other month, we interview one of our management clients to ask them about their experience in social media. This month, we caught up with Batbayar Damdin of Tian Shi Acupuncture in Harrisburg. Be sure to check out their blog, Facebook fan page, Twitter handle, and YouTube channel. There are many business owners who have […]

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April 18, 2012
An Unexpected Turn: How My Career Plans Have Changed

By Amanda This week, I start a full-time position at Strella Social Media. I’ve been searching for words of wisdom to pass on… I could tell you that I have a great job, a great boss, and great clients, but then you might stop reading! But, honestly, nothing can do justice to what my experience […]

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April 1, 2012
Social Media Management: The In-House vs. Outsourced Debate

By Rachel Strella One of the biggest debates in the social media management community is whether it’s better to manage social media in-house or outsource these efforts to an experienced third party. I’ve found those who favor keeping social media in-house often believe that only company employees have the necessary knowledge to communicate effectively on […]

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