Strategic planning season is upon us, and with that, many companies are evaluating how they will spend their marketing dollars in 2017. We’ve heard from several clients who want us to define the return on their marketing investment. One client asked us to quantify the direct correlation between their customer acquisition and the online marketing […]
When I started my business in 2010, my plan was to help companies set up on their social media sites, establish a social media strategy and provide one-on-one training. I was somewhat surprised to find that my first customer did not have any interest in learning social media. In fact, they asked if they could […]
The opportunity for content marketing is still alive and well, if we are willing to do what it takes to win the game. This message was prevalent in the keynote presentation by Mark Schaefer last week at the Insight Marketing Conference. His talk was based on his forthcoming book, “Known,” which is about ‘being known’ […]
To achieve social media success, a myriad of factors must be present - all of which work in tandem to deliver a positive end result. However, I find there are a few pieces continually overlooked. To ensure social media success, check that you’ve included these five elements. A clearly defined audience. I’m amazed how many […]
If I had to define social media for business, I would say that it’s an online communications tool, which helps to establish new relationships, enhance current relationships and increase awareness. The reason it’s so powerful is because we have a platform to instantly reach millions of people, furthering our opportunity to expand our reach beyond […]
Have you ever considered what it is you ‘tell’ people by your actions? Think about this for a minute. Whether you are aware of it or not, you have a personal brand and you’re showcasing it every day. Your digital personal brand is the sum total of your online interactions. This can include: - your […]
When businesses get frustrated with social media, the problem is not always the platform. Sometimes it is the expectation. Social media is often asked to do too much at once. Build awareness. Generate leads. Create sales. Improve customer service. Strengthen the brand. Keep the business visible. And ideally, do all of that quickly enough to […]
When I first wrote this article in 2016, social media felt simpler in some ways and more chaotic in others. There were fewer platforms competing for attention, but businesses were still trying to figure out where they belonged, what they should post, how often they should show up, and whether any of it was actually […]
Every year, people publish predictions about what social media will look like next. Some turn out to be right. Plenty do not. The platforms change. Features come and go. Algorithms shift. New tools emerge, and entire formats can become popular almost overnight. That makes predictions interesting, but not especially useful as a foundation for strategy. […]
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