By Rachel I believe that we really are our own worst enemy, especially those of us who run a business. We’re very hard-working. We believe there is something ‘more’ and we are willing to do what it takes to get there. I am one of them and I interact with dozens like me every day. […]
By Amanda I had heard about this book from several of my colleagues over the past couple of months and after reading The Happiness Project, I can definitely see what all the fuss is about! Author Gretchen Rubin and writes about how she wanted to be happier in her life. She spent a year working […]
By Rachel Many businesses are unsure of how to effectively leverage social media as part of their marketing efforts. Some merely post messages once a year on their Facebook fan page or on Twitter only to say that social media ‘didn’t work’ for them. For a small business with limited resources, it might be difficult […]
By Rachel While our nation celebrates its independence, I’m having a “career freedom” celebration of my own. Around this time two years ago, I took a leap of faith to be my own boss and start my business. It was the one of the best decisions I’ve ever made and I’ve enjoyed sharing my experiences […]
Over the past few months, we’ve been asking our clients for feedback about their experience in social media, particularly those who outsource these efforts to our company. In September, we talked with Mimi Reeves, Owner of Balloons and More, in November, we talked with Susan Pera, Owner of The Cornerstone Coffeehouse, and in January, we […]
In my last blog post, I described a life-changing car accident that I was in involved in 12 years ago. The funny part is that I never intended to write a blog about the accident. It all started with an innocent post on Facebook that read: Today is the 12th anniversary of the accident that […]
The thought of blogging terrifies many of my clients. Not too long ago, it terrified me too. Just like anything new or different, it’s the fear of the unknown that often gets the best of us. Some of the top blogging fears include: being unfamiliar with technology, having enough time, developing interesting content, and not […]
I find it ironic that – Facebook - the most popular social platform for building relationships - has the absolute worst customer service. Their service is even worse than Comcast and I didn’t think that was possible. Over the past few months, I’ve received notifications that I’ve been banned from sending friend requests for a […]
Pricing is one the most difficult things for a service-based business owner, especially when it comes to social media management. There is a fine line between getting paid what you’re worth and losing business because prices are ‘too high.’ There isn’t much precedent for social media pricing because the media are so new. It also […]
Commitment to Excellence
Communication
Service
Relationships
