I often advocate the avoidance of controversial topics on social media.  Bar rules apply – no politics, no religion. There are times I think no sports could be added to this list. It’s crazy to consider, given that bars are where many congregate to watch games. Don’t worry. I’m not lobbying for this anytime, soon. […]

You may have noticed (or not, whatever) that I have my own section of the #Strella blog called Galli Gripes.  Some of you might wonder why I gripe. What makes me so special? The short answer is because my content takes a different tone than the average #Strella blog. I can explain, but we’re going […]

Unless you’ve been living under a rock, you’ve heard about Zuck’s announcement Thursday evening. Since then, I have received multiple texts, emails, and tags on Facebook asking me to chime in. Before I even read it, I knew it was nothing to worry about. Fortunately, a well-respected professional in the field – Mark Schaefer – […]

I’m often asked for blogging guidelines with the most prominent question about the length.  How long should a blog post be? When I started my business in 2010, I recall reading somewhere that the average length of a blog should be 400-650 words. Then, I heard it was less – as short as 250 words.  […]

Last year, I wrote a post explaining why I do not make New Year’s resolutions. I don’t believe we should rely on a calendar to tell us it’s time to make a change. We should make a change, when it’s time to make a change. Yet, most do not. In fact, according to research, 92 […]

Believe it or not, I have few gripes when it comes to the holidays. I love everything about the season - the lights, the food, the togetherness.  However, given my personality, there are still things that drive me crazy during the holidays.  Here are my 12 gripes of Christmas… A Rude Person in a Pear […]

I spent Thursday evening editing a blog post for a new client looking to re-establish his online presence. His original draft contained the primary elements to convey his message, but like many people who don’t write for a living, he struggled to make it ‘blog-worthy.’ What we learned about writing in school is not the […]

Google the words, “customer service” and you will find over 630 million results - from self-help articles to consulting services. Clearly, customer service is a popular topic and one that’s used to showcase what a lot of companies claim to do well.  To be honest, this was an area that is so ingrained in our […]

It’s unusual for me to feature someone on my blog, but every so often, someone inspires you. As my years in journalism have proved, we must capture those moments. My inspiration today comes from my friend, Jenifer Epstein. We met through a program facilitated by my executive coach and client, John Dame. As with many […]