Tips


Time Management Tips for Small Business Owners

07

Feb 2016

Time Management Tips for Small Business Owners

The DIY approach is flawed for small business owners.  Wearing all the hats means a great deal of time is being taken away from the core business productivity.  Are you acting as the receptionist, the salesperson, the bookkeeper, the file clerk, the correspondent and the manager of the website, social media, customer service, collections and the whole office? Start with disruptive activities.  Outsource those activities...

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I Should Have Been Canned For This, But Learned A Hard Lesson Instead

24

Jan 2016

I Should Have Been Canned For This, But Learned A Hard Lesson Instead

There are many ‘oopsies’ that can happen in business – double booking appointments, forgetting about a meeting, putting an extra ‘0’ on the end of a client’s invoice – to name a few. These are all honest mistakes and I’m sure they happen more often than I’d like to believe. Then, there’s just plain stupidity. That’s where I come in and I’m willing to take...

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What Can Your Business Do About A Bad Google Review?

17

Jan 2016

What Can Your Business Do About A Bad Google Review?

Did your business receive a bad Google review? Are you fearful it will hurt your online reputation? I receive frequent requests to help businesses undo the probable damage of a poor Google review. Unfortunately, there is little that can be done to ‘fix it.’ It may be your first inclination to try to remove a negative review. You can flag the comment and write a...

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Small Businesses Beware: Non-Payers Can Affect More Than Your Wallet

03

Jan 2016

Small Businesses Beware: Non-Payers Can Affect More Than Your Wallet

There are a lot of lessons to learn in small business. I’m glad that I have the opportunity to share some of my lessons, including legal troubles with Getty Images in 2014 – in hopes that sharing will prevent other small business owners from making the same mistake. This past year, I learned yet another lesson and one that’s equally important because it’s something that many...

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3 Social Media Truths Relevant to Every Business – Regardless of Industry

13

Dec 2015

3 Social Media Truths Relevant to Every Business – Regardless of Industry

I’m often asked for universal tactics or quick tips for business social media. While there is no magic bullet, I have three ‘truths’ that I advise every business – regardless of their goals, their target or their industry. Humanizing works. Forgive me for sounding like a broken record, but this is SO important! People form relationships – and relationships are built on trust. Customer loyalty,...

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