Opinion


Losing a client isn’t always a loss

25

Sep 2016

Losing a client isn’t always a loss

Those who know me can attest that I’m not shy about sharing my feelings on certain topics. But, I realize, in social media, sometimes you have to. And our clients are no exception. We are often forced to swallow our pride, pretend that we’re in a great mood, and perform the ridiculous circus tricks that they request. Occasionally, it’s a learning experience and we actually...

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Entrepreneurs: In a League of our Own

26

Jun 2016

Entrepreneurs: In a League of our Own

I’ve had entrepreneurship on the brain lately, as I work to grow #Strella Social Media in our seventh year.  My executive coach said that some people think that owning a business is a dream come true, but they have no idea how much work is involved. I couldn’t agree more. For businesses trying to grow, it’s even more difficult. I frequently encounter misconceptions about being...

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How to Get Clients and Prospects to Respond to Your Emails

22

May 2016

How to Get Clients and Prospects to Respond to Your Emails

I make it a habit to take the time to respond to everything I receive via email – even inquiries for free advice. I may be one of the few, but I have to admit that it really bugs me when people do not offer the same courtesy. There are few types of emails I find receive the lowest response rate. Among them: -proposals (and...

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How to Handle Requests for Your Time

08

May 2016

How to Handle Requests for Your Time

In response to my recent post, 12 business social media pet peeves, a Twitter friend asked me: “And what do you do about that 2nd to last? [I am] starting to ignore them – but then I feel bad!” For those of you who are curious, here is the ‘peeve’ she’s referencing: Making an initial connection with a company or business to then ask for...

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