Tag: community manager

November 6, 2019
Community Engagement: Central to Social Media Management

Managing community engagement is a big job!

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December 18, 2011
Social Media for Small Business: Hire, Contract or Walk Away?

The last time Tim McDonald and I collaborated together, we wrote “Social Media Manager vs. Community Manager,” which received a lot of attention. We knew we had to work together again and this time focus on an important issue for small business owners: when it’s time to hire help with social media efforts. Find out […]

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November 27, 2011
Social Media Manager vs. Community Manager

As social media continues to develop, so do the roles within it. Among these are the roles of social media manager and community manager. I’ve teamed up with Tim McDonald, a well-known community manager in Chicago, to help in defining both.  Today we reveal our individual responses! What’s your definition of a social media manager? Rachel: […]

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