Recent Posts

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May 17, 2015
There’s No Crying in Social Media

by Lauren Galli, #Strella Creative Director We live in an emotion-driven society, and at times, our emotions have the ability to cloud our judgment. We tend to go in one of two directions, we are either over-sensitive to others or completely insensitive. When considering a social media presence for your business, a qualified social media […]

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May 3, 2015
We Live In A Magic Pill Society

Last week, a small business owner client told me that some of his participants in a service-based program reported frustration and disappointment in the end result. He was very careful to explain what this program can and cannot do for them - and he was sure they understood that his job was to position them to acquire a result, […]

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April 19, 2015
For Social Media Managers, Customer Service is Core

It's been the ongoing assumption, a joke in part, that social media professionals spend their day 'playing on Facebook.'  But, we know the truth, especially social media managers. An average day as a social media manager is often mundane - and much less glamorous than it sounds.  The majority of our time is spent  executing  […]

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April 12, 2015
Social Media's Role in Lead Generation and Sales

In the past few weeks, I've corresponded with several start-ups regarding social media marketing as part of their business launch. One prospective customer asked me the reasonable number of customers that he could expect for the campaign - and the cost per customer acquisition. This type of question is one I receive often ('what's my […]

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March 29, 2015
Internet Personality Types: How to Handle Them

By Lauren Galli, #Strella Creative Director Considering that the words troll, lurker, and creeper are now part of the American vernacular, it may be safe to say that the influx of internet personality types isn’t lessening anytime soon.  We’ve all had our negative experiences with Facebook, Twitter, and Instagram whether it be in the form […]

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March 22, 2015
LinkedIn: Don't Miss This Opportunity To Rock Your Profile

LinkedIn is one of the most heavily-used professional social media sites available. The channel, now at nearly 350 million users, offers an opportunity to showcase your education, past experience, and volunteer opportunities while connecting with other professionals. I was recently contacted by a marketing professional looking to beef up her LinkedIn profile because she was […]

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March 15, 2015
Snapchat is the New Black

by Stephanie Rice, #Strella Administrative Support  and Huge Snapchat Fan Snapchat, a photo-based mobile application, is one of the newer social sites available. It follows closely behind Facebook and Instagram in the top five of the most popular social sites available today. In fact,  a recent $200 million investment from Chinese e-commerce giant, Alibaba, has […]

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March 8, 2015
Time: How We Spend It and Why That Needs to Change

I've been thinking a lot about time, which seems even more scarce now that we've set our clocks to Spring Forward. Most recently, I've been thinking about time in the context of how much we really give ourselves, especially those who are small business owners. In my last blog, I made a promise to give […]

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February 22, 2015
Small Business Owners: The One Thing You Must Do

I've been trying to decide what to write about this week. I spend my days coordinating editorial calendars for clients, writing their content, and making sure every detail is in order. And, frankly, I'm usually a little fried by the time it comes to write my own blog post. ('Cobblers children have no shoes' comes […]

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