Tag: rules of engagement

February 27, 2011
I'm Not Perfect: My Struggles as a Social Media Professional

Editor’s note: This article was originally published in 2013 and was updated in September 2026 to reflect my perspective today. There’s an uncomfortable expectation that comes with being known for something professionally: people assume you must be good at it all the time. When your business is social media, that expectation can become especially visible. […]

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