Expectations

What can you expect when working with us?

When you entrust your brand’s social media to #Strella Social Media, you will discover just how powerful a well-planned and thoroughly executed strategy can be.

Expect…

  • Unparalleled expertise
  • Follow-through
  • Reliability
  • Responsiveness
  • Collaboration
  • Results

Flawless Execution of a Social Media Strategy That Has Purpose

While many companies have great ideas—and the best intentions—for their social media efforts, those aspirations often fall flat because no one takes action to advance them.

Our clients trust us because they know we will properly develop, launch, and follow through on their strategies. The #Strella team knows social media inside and out—and we have the systems in place to execute your social media plans. We put our expertise, tools, and energy toward ensuring your social media strategy gets the attention it needs, so you see results.

Relationship-building to Feed the Sales Pipeline

For nearly a decade, #Strella has been helping our clients form and strengthen online relationships that lead to sales.

We ensure your social media activity showcases what’s special about your brand and the people behind it. It’s not so much about “selling:” it’s more about communicating your company’s unique value and facilitating conversations with your customers and prospective customers.

Consistency

Nearly every client we work with has one thing in common:

Before they worked with us, they lacked consistency with their social media efforts.

And consistency is absolutely vital because it’s the key to making relationship marketing work. With the #Strella team behind your brand, you’ll have the peace of mind that your social media accounts are active, consistent, and accurate across all channels.

We don’t drop the ball—nor do we treat your social media efforts like a game.

We ensure your social media strategy complements your overall business strategy. We align our approach with your marketing and business goals, and we create content that reflects your distinct brand voice and values.

What We Expect From You

“If you align expectations with reality, you will never be disappointed.” ~ Terrell Owens

The #Strella team does the heavy lifting, but make no mistake, your social media plan will require some effort from you, as well.

Here’s what we’ll need to generate successful outcomes for your business.

A primary contact: We ask that you designate one primary contact person to communicate with us about your company’s social media initiatives. This streamlines and simplifies the collaborative process, especially when there are multiple departments engaged in your social media activities.

Commitment: Social media is a relationship-building tool. Understand that building relationships requires time. With that in mind, we encourage you to give relationship marketing at least one year before anticipating a steady stream of qualified leads.

Advertising dollars: With more businesses flocking to social media, competition is increasing. Therefore, it’s necessary to allocate a budget for paid advertising. Fortunately, you don’t have to spend a lot to ensure that your content is seen by your target audience. Our clients have increased their reach by 30 times their organic visibility with as little as $5 per objective.

Consistent Communication: From reviewing strategy to responding to pertinent inquiries we find on social media sites, we’ll need to stay in touch with you. But, don’t worry! We’ll communicate efficiently, so you can stay focused on running your business.

Case Study

 #Strella Social Media Doubles Growth and Audience Engagement in 6 Months!

A values-based broadcasting company had a vision to create wholesome, modern-day programming that children and their parents can enjoy watching…together. They were looking for a company to foster community of fans online who wanted to take the journey with a shows’ contestants – and connect with others who also want to share these moments.

Emotion is a key driver of social sharing. We leveraged the emotion of the show by encouraging conversation among the fans who offered virtually limitless word-of-mouth exposure online. These interactions lead to greater awareness of the show, as demonstrated by doubled growth on all three channels. And, the engagement, well it never ends! Engaged fans do all of the marketing for the show by sharing content with their friends.

Channels: Facebook, Instagram, and Twitter

Results: Doubled the audience following on all three channels; increased the social shares by 2x across all platforms; 81% increase in organic reach.

Testimonial: Click here to watch a short video about the project.

Rachel's knowledge and attention to my needs far exceeded my expectations. Rachel listened to what I needed and my goals and went to work. Through the whole process Rachel was reliable and trustworthy, educating me on my options and how to use the media. I would highly recommend Rachel to anyone looking for visibility and implementing social networking media.

Tina Papapavlos
Primerica Financial Services

We offer full-service social media management including: content development, posting to designated social media channels, dedicated advertising campaigns, social media audience building, monitoring and engagement on social media sites, and monthly progress reports.

Commitment to Excellence
Communication
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Relationships

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Strella Social Media
1412 N. 6th Street
Harrisburg, PA 17102

Social media is all about relationships. Join our community and keep the conversation going! We love to get to know people on a deeper level! Connect with us on the medium of your choice and tell us what you love about social media.
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