Tag: social media customer service

April 19, 2015
For Social Media Managers, Customer Service is Core

It's been the ongoing assumption, a joke in part, that social media professionals spend their day 'playing on Facebook.'  But, we know the truth, especially social media managers. An average day as a social media manager is often mundane - and much less glamorous than it sounds.  The majority of our time is spent  executing  […]

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