Tag: #RiceReport


The Rice Report: Why You Must Track Your Time for One Week

08

Apr 2018

The Rice Report: Why You Must Track Your Time for One Week

We’ve noticed that the day seems to get away from us, especially lately. To try to pinpoint where and how this occurs, Rachel asked everyone to track their time this past week. After evaluating how I spend my time, alone, I realize how significant this exercise can be. Here are my top three takeaways from tracking my time for one week. Takeaway 1: Working real...

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The Rice Report: 4 Golden Rules of Customer Service

11

Mar 2018

The Rice Report: 4 Golden Rules of Customer Service

This is the first in a series of a new category on the blog – The Rice Report – written by #Strella team member, Stephanie Rice. I have what some would call an infectious personality. In my father’s words, I would talk to a stop sign. Growing up with a teacher as a mother, school was a priority in my house. This meant no extracurricular activities, friends, or even a job that could contribute to a potential drop in grades. As a rebellious middle child, I got my first part-time job at the age of 15. I was a cashier at a local restaurant – and I absolutely loved it! I got to know regulars and perfect my customer service skills.  I’ve always believed in four golden rules of customer service. I’ve followed them from my days at the restaurant to the days on the internet....

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