FAQ


3 Social Media Truths Relevant to Every Business – Regardless of Industry

13

Dec 2015

3 Social Media Truths Relevant to Every Business – Regardless of Industry

I’m often asked for universal tactics or quick tips for business social media. While there is no magic bullet, I have three ‘truths’ that I advise every business – regardless of their goals, their target or their industry. Humanizing works. Forgive me for sounding like a broken record, but this is SO important! People form relationships – and relationships are built on trust. Customer loyalty,...

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10

May 2015

Unlock the Mystery of the Hashtag

Our customers and prospects are often confused by hashtags. Some are not sure what they are and some don’t understand how they can be useful.  In fact, one customer referred to a hashtag as a hashbrown. I’m sure he was being coy, but his comment speaks to the confusion of this little symbol. We’ve built the business brand and logo on a hashtag by simply using #Strella...

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Social Media’s Role in Lead Generation and Sales

12

Apr 2015

Social Media’s Role in Lead Generation and Sales

In the past few weeks, I’ve corresponded with several start-ups regarding social media marketing as part of their business launch. One prospective customer asked me the reasonable number of customers that he could expect for the campaign – and the cost per customer acquisition. This type of question is one I receive often (‘what’s my ROI?’) and it’s even more complex to provide an answer...

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Facebook Advertising: The One Option That’s Worth the Money

30

Nov 2014

Facebook Advertising: The One Option That’s Worth the Money

As many fan page admins know, Facebook’s organic reach has declined significantly since December of last year.  Simply put, the fans who ‘like’ the page are rarely seeing the content. For some businesses, this means jumping ship to another channel. But if your target audience is using Facebook, I recommend sticking around and parting with a few a dollars to expand your reach. I’ve experimented...

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2 Social Media Frustrations for Businesses: Are They Fixable?

20

Apr 2014

2 Social Media Frustrations for Businesses: Are They Fixable?

Any business using social media to market their service or product is likely to experience frustration at some point or another. Constant changes, emerging channels and fickle users can sometimes make social media a monster to navigate. I think many business owners can identify with these two… 1. Facebook Algorithm Changes Challenge: As if it wasn’t enough that Facebook changes constantly, the scale tipped with...

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